Browsing Department of Information Systems and Operations Management by Author "Cannon, Alan"
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Capacity Position And Financial Performance: Longitudinal Evidence From U.S. Manufacturers
Cagle, Carol J. (Information Systems & Operations Management, 2012-04-11)This research synthesizes research from the strategy, organization theory and operations management streams in exploring the competitive implications of firms' capacity over time. Data from archival sources are analyzed ... -
Servicescape And Customer Satisfaction: The Role Of Strategy
Collett, Patti Lynn (Information Systems & Operations Management, 2009-09-16)The purpose of this research is to determine if the corporate strategy theory base may be useful in advancing the understanding of service characteristics; specifically, the relationship between particular service industries, ...