Browsing Peace Ossom Williamson by Subject "academic libraries"

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    • Improving Interaction in Online Liaison Services through Skype 

      Ossom Williamson, Peace (IGI Global, 2015-01)
      This article describes a pilot project of enhanced virtual reference services through a multifaceted model of services that includes the addition of Skype reference. The project was created as a response to a growing need ...