Browsing Theses and Dissertations(library) by Author "Lavelle, James J."
Now showing items 1-2 of 2
-
EMOTIONAL DEMANDS-ABILITIES (ED-A) FIT, EMOTIONAL LABOR, AND RESOURCE DEPLETION
Lee, Joohan; 0000-0002-9884-453X (2020-08-03)Perceived emotional demands-abilities (ED-A) fit, defined as a perception of the congruence or fit between emotional demands of a job and abilities to fulfill these demands (Diefendorff, Greguras, & Fleenor, 2016), has ... -
Negative Exchange Spirals: A Process Model Of Incivility Among Coworkers
Manegold, Jennifer Grace (Management, 2014-09-17)Increasing instances of incivility (e.g. rudeness or disrespect) in the workplace have led to the growing popularity of incivility research within the mistreatment literature. It is believed that incivility may encourage ...