TECHNOLOGY INCREASES EFFICIENCY IN THE WORKPLACE, BUT OFTEN CREATES CHAOS IN THE PROCESS

Abstract

There is a multitude of technology solutions used in the typical workplace, aimed at increasing efficiency, but often chaos is created in the process. Can this chaos be reduced or eliminated? This paper seeks to answer that question. Specific technologies used in workplace environments and how they are implemented, including deployment, project management, and end-user involvement are dissected for a common thread. Underestimating the importance of communication is the common thread identified when chaos follows the implementation of new technology. The end-user requires constant communication before, during, and after the implementation process, whether the news is good or bad. Without this communication, the negative push-back from the end-users to the new technology can eliminate any desired increase in efficiency in the workplace.