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Demographic Characteristics and the Bounds of Occupational Choice
The purpose of this research is to examine the relationships between race, gender, generation, perceptions of discrimination, and socioeconomic status (SES) of origin and the prestige level of occupational choice. This ...
CUSTOMER MISTREAMENT, THIRD PARTY OBSERVERS, AND EMOTIONAL LABOR: AN EXPLORATION OF THE PHENOMENON OF BREAKING CHARACTER
(2022-06-27)
The emotional labor literature is vast and complex. Overwhelmingly, most studies focus on surface acting and deep acting. Breaking character, expressing true, negative emotions to a customer, is understudied, despite ...
THREE ESSAYS EXAMINING ORGANIZATIONAL INFLUENCES ON EMPLOYEE IDENTITY CONSTRUCTION
(2022-08-15)
Identity consists of the roles and expectations individuals use to define their self. My dissertation examines the effects of individual perceptions around how identities are constructed in organizations on employee outcomes, ...
Shah-Dissertation2020-HumanCapitalOfUpperEchelons
(2020-09-04)
My dissertation studies strategic change in the context of digital transformation and the role of organization’s upper echelons (specifically the human capital of TMTs and CEOs) in predicting digital transformation. I ...
Predictors of Organizational Decoupling in the Context of Corporate Sustainability
(2020-08-11)
The gap between what firms say and what they do is referred to as organizational decoupling. Despite the fact that decoupling is a widespread phenomenon, there is a paucity of empirical studies that have examined individual ...
EARNINGS MANAGEMENT IN RESPONSE TO FAIR TREATMENT: THE ROLES OF ORGANIZATIONAL IDENTITY AND MORAL IDENTITY
(2022-05-04)
Fraud continues to be an issue that organizations face globally, losing an estimated 5% of annual revenue for a total of $4.5 trillion globally. However, fraudulent behavior is difficult to study due to the unacceptable ...
Artificial Intelligence (AI) in Employee Selection: How Algorithm-Based Decision Aids Influence Recruiters’ Decision-Making in Resume Screening
(2022-08-16)
With the development of artificial intelligence (AI), algorithm-based decision aids have been adopted by more and more organizations to help recruiters and hiring managers screen and review job candidates. This dissertation ...
THE TIME-DIMENSION IN STRATEGIC CHANGE AND FIRM PERFORMANCE: THE SOUTH KOREAN CONTEXT
(2019-05-09)
The management of time in an organization is a fundamental activity for the survival and growth of firms. In the field of strategy, time, albeit under-studied, has received increasing attention among scholars. However, in ...
Negative Exchange Spirals: A Process Model Of Incivility Among Coworkers
(Management, 2014-09-17)
Increasing instances of incivility (e.g. rudeness or disrespect) in the workplace have led to the growing popularity of incivility research within the mistreatment literature. It is believed that incivility may encourage ...
THE POWER OF GOOD: MICRO LEVEL OUTCOMES FROM CORPORATE SOCIAL RESPONSIBILITY AND SOCIAL MISSION ORIENTATION
(2021-03-26)
What happens to employees on an individual level when they see their organization doing good things for society? Whether the manifestation of good be in the form of corporate social responsibility (CSR) or social mission ...